Example Results
You never know what to expect in an audit. Some of the clients who are doubtful that we will find anything are completely amazed at what our process uncovers. We know from experience that there is value in taking a deeper look.
Bill Analysis
- A Regional Department Store with Locations in PA, NJ, MD, WV, NY, CT, and NH, received a refund of $68,000 from a prior electric supplier for billing errors and received a rate schedule change for one facility that saves $24,000 annually.
- UtiliTech identified $80,000 in erroneous installation and termination charges for a National Financing Company on their data network and incorrect billing of $10,000 in contract rate discrepancies related to both voice and data. In addition, we found fraudulent use of credit cards and minimum charges for lines discontinued two years prior.
Cost Reduction
- Two pharmaceutical clients, one in research & development and the other in specialized packaging, asked UtiliTech to help manage their utility expenses. Both companies are comprised of multiple locations and have large energy expenditures. After completing comprehensive audits, UtiliTech identified refund opportunities of $180,000 and $150,000 respectively. In addition, recurring savings that totaled approximately $260,000 per year were also obtained through rate changes and timely procurement decisions.
- UtiliTech was able to obtain a $48,000 regulatory based refund for a plastics manufacturer with one location for monthly savings of about $1,600. Additional recommendations for an equipment upgrade and a rate change produced another $3,300 per month.
Outsourcing
- A New Jersey hospital facility was looking at a rate increase of over 14 percent with the start of full NJ electricity deregulation. UtiliTech negotiated favorable alternate supply rates to maximize savings verses full service default rates. Savings have averaged $9,000 per month.
- A Massachusetts property management firm was faced with increasing utility costs across multiple locations. UtiliTech advised them on best rate choices and handled the confusing alternate supplier shopping process. Electric procurement savings have averaged over $17,000 per month.
Technology Upgrades
- A steadily growing regional bank approaching 50 locations always lived with two different phone systems - one for the branches and one for the central offices and call center. The reason was simple - their central system was just too expensive to roll out across all locations.
When their primary vendor demanded expensive software upgrades just to continue to provide support, they turned to us for their options.
We wrote the RFP to fit their unique needs and managed the selection process to ensure costs and benefits could be weighed fairly.
The implementation took about four months, and they now have one system that should meet their needs for a decade, and much lower maintenance costs.