FAQ

Pre-audit Questions:

Q: How often does UtiliTech find overcharges?
A: We find overcharges or a refund opportunity on most audits. UtiliTech has conducted over 20,000 utility bill audits and have discovered over $80 million in cost reductions and savings for its clients.

Q: Can you conduct audits on smaller companies?
A: YES! We work with all sized companies including non-profit and for-profit organizations.

Q: Why do I need a utility and telecom audit?
A: Because odds are you are being over charged on your utility and telecom bills. Many organizations don’t have the resources or time to conduct in-house audits. Our team of industry experts has experience in the utility and telecom fields, specifically in analyzing billing histories, service classifications, rate changes and contract changes. This gives UtiliTech the ability to catch the overcharges and mistakes that others may overlook or are unaware of. And, with the high cost of energy and telecommunications, these are overcharges you cannot afford to miss.

Q: How much does the audit cost?
A: Our services are “success-based,” which means we only get paid if we find tangible savings for you.

Q: When does UtiliTech get paid?
A: Only after you’ve received your refund or savings. UtiliTech savings are always cash flow positive for our clients.

Q: I only want certain utilities or telecom bills reviewed. Can I pick and choose which ones I want?
A: Yes, you can. However, we encourage you to have all of your utility and telecom bills reviewed because you never know on which bill there may be errors.

Audit Questions:

Q: How long will the audit process take?
A: The typical audit process usually last from 6-8 weeks. Click here to see a typical audit timeline.

Q: Who do I contact with questions regarding my audit or if I want an update?
A: You will have a dedicated UtiliTech representative who is available any time to answer your questions or provide you with an update. Contact Us today!

Post-Audit Questions:

Q: What happens after UtiliTech completes our audit?
A: We will schedule a time to present our findings to you

Q. How do I know the billing errors have been corrected?
A. We monitor your accounts to ensure that errors are corrected and do not re-occur. We document the actual savings for the duration of the contract.